Thank you for choosing Reverie Canvas. Please review the following shipping policy to understand how we handle the delivery of physical products purchased through our platform.
1. Shipping Methods: We offer standard shipping for all physical products purchased on Reverie Canvas. Shipping methods may vary depending on your location and the availability of the product.
2. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.
3. Shipping Times: Once your order has been processed, shipping times will depend on the shipping method selected and your location. Estimated shipping times are as follows:
- Domestic (within [country]): 3-7 business days
- International: 7-21 business days
Please note that these are estimated shipping times and actual delivery times may vary depending on factors such as customs processing and local postal services.
4. Shipping Charges: Shipping charges are calculated based on the weight of the package, shipping destination, and selected shipping method. Shipping charges will be displayed at checkout before you complete your purchase.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.
6. Shipping Restrictions: We currently ship to select countries worldwide. However, there may be certain regions or countries where we are unable to ship due to logistical constraints or legal restrictions. If you have any concerns about shipping to your location, please contact us before placing your order.
7. Shipping Damages or Delays: While we take great care in packaging and shipping your order, we cannot be held responsible for damages or delays caused by shipping carriers or unforeseen circumstances. If your order arrives damaged or if there are any issues with your delivery, please contact us immediately so we can assist you in resolving the issue.
8. Contact Us: If you have any questions or concerns about our shipping policy or the shipping process, please contact us at info@reveriecanvas.com.
By placing an order through Reverie Canvas, you acknowledge that you have read, understood, and agree to be bound by this shipping policy.